Isetan-Mitsukoshi Unveils Digital Strategy
Three years ago, Isetan-Mitsukoshi attempted to reverse a strategy of shifting to small format retailing. At the same time, the department store...
319 Views
Loyalty Points In Japan: More Loyalty, More Points and the Conduit to Cashless Payments
Japan has a vast number of competing loyalty programmes and until five years ago Japanese consumers would often have as many as 10 loyalty point...
803 Views
Japan Department Store Apparel Sales Down 35% in a Decade
Last month, the Japan Department Store Association (JDSA) announced a 1.1% drop in sales at department stores for calendar year 2018, with sales...
563 Views
Smartkarma Originals
Zozo: A Shooting Star Shooting Itself in the Foot
The following is an in-depth review of ZOZO (3092 JP) covering its core operations and its potential to achieve its stated targets over the next...
2.6k Views
Japan Retail Review 1H2018: Top Retailers Outperform
Leading Japanese retail chains across all the major formats had a strong 1H2018 with surprisingly few exceptions. Although some saw operating...
666 Views