In today’s briefing:
- HDFC AMC Placement – It’s a Cleanup but the Momentum Is Very Weak
- Will Citi’s Retail Customers Stick with Axis Bank, the Private Sector Market Leader in Complaints?
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HDFC AMC Placement – It’s a Cleanup but the Momentum Is Very Weak
- Aberdeen Asset Management (ADN LN) plans to raise around US$500m via selling its remaining 10% stake in HDFC Asset Management Co Ltd (HDFCAMC IN).
- We have covered one of the past deals in HDFC AMC Placement/OFS – Forced to Sell, but It’s Not the Best of Times to Be Selling or Buying.
- In this note, we will run the deal through our ECM framework and comment on other deal dynamics.
Will Citi’s Retail Customers Stick with Axis Bank, the Private Sector Market Leader in Complaints?
- Erstwhile Citibank India’s retail customers are high-income, high spending and demand excellent customer service
- In FY2022, as per the latest data, Axis Bank has the dubious distinction of becoming the customer complaints market leader in private sector banking
- If Axis Bank does not improve its customer service, erstwhile Citibank’s lucrative retail customers will flee to competitors